Eight public criteria
Operator transparency
Legal identity, ownership, terms, privacy and a visible complaints path.
Account security
Password controls, authentication, login alerts and recovery procedures.
Mobile experience
Navigation, readable terms, account history and support on normal mobile networks.
Payments and KYC
Published limits, fees, processing times, identity checks and name matching.
Customer support
Response quality, availability, escalation and links to official terms.
Promotion terms
Wagering requirements, expiry, eligible products, maximum bet and withdrawal rules.
Product clarity
Game providers, event settlement rules, history and understandable interfaces.
Responsible gaming
Deposit limits, time reminders, cooling-off and self-exclusion information.
How scores are maintained
Every regional edition uses the same framework, while the explanatory text, legal notice, language and practical checklist are localized. A commercial relationship must not automatically increase a score. Broken links, unclear terms or unresolved complaints can reduce a score or remove a brand from the list.
What the methodology does not do
It does not predict wins, replace legal advice or prove that a service is suitable for a particular person. The final decision remains with the adult reader, who must check local law and personal financial limits.